@article{d14628c371e043d7a4dd5d426c626700,
title = "Toward a Pragmatic Model of Public Responsiveness: Implications for Enhancing Public Administrators{\textquoteright} Responsiveness to Citizen Demands",
keywords = "Instrumental concern, public administrator, public responsiveness, willingness",
author = "Yuguo Liao",
note = "Public responsiveness, or bureaucratic responsiveness to citizen demands, is central to public administration theories. It is a key concept regarding the appropriate role of bureaucracy and professional administrators in a democratic political system. By exploring the complexity of the concept, this article proposes a pragmatic model as an alternative to the two mainstream models of understanding public responsiveness.",
year = "2018",
month = jan,
day = "25",
doi = "10.1080/01900692.2016.1256305",
language = "American English",
volume = "41",
journal = "International Journal of Public Administration",
}