Spanish-Speaking Therapists Increasingly Switch to Telepsychology During COVID-19: Networked Virtual Reality May Be Next

Mariana Sampaio, Maria Vicenta Navarro Haro, Chelsey Wilks, Bruno De Sousa, Azucena Garcia-Palacios, Hunter G. Hoffman

Research output: Contribution to journalArticlepeer-review

Abstract

Background: Social distancing restrictions imposed due to the Novel Coronavirus 2019 (COVID-19) pandemic resulted in a rapid shift in the delivery of psychological interventions from in-person to telehealth. Much of the research on this transition has been conducted with English-speaking mental health providers, leaving a gap in understanding related to how this shift has impacted Spanish-speaking treatment providers.
Methods: Fifty non-U.S. Spanish-speaking therapists completed a survey related to their use of telecommunication modalities; client population characteristics; professional, ethical, and legal/regulatory issues; and telehealth training and practice. Participants completed the survey at one time point and retrospectively described their use of telehealth both pre-pandemic and during the pandemic.
Results: Most of the 50 Spanish-speaking therapists surveyed reported using telepsychology 58% before COVID-19 versus 84% during the COVID-19 pandemic (χ 2  = 5.76,  p  < 0.05). Compared with pre-pandemic, the number of hours therapists spent using telepsychology per week increased significantly for early adopter therapists (those who began using telehealth before the pandemic began) ( Z  = −3.18,  p  = 0.001) and also for late adopter therapists who only began using telehealth during the pandemic ( Z  = −3.74,  p  < 0.001). Many therapists reported equity issues. Most participants also reported ethical and regulatory concerns regarding security/confidentiality or Health Insurance Porability and Accountability Act.
Conclusions: The rapid adoption of technology to deliver therapy during COVID-19 has spurred growing pains for Spanish-speaking therapists and their underserved clients, and more research is needed to better understand and improve the therapists' adoption of these technologies with diverse patient populations.
Original languageAmerican English
JournalTelemedicine and e-Health
Volume27
DOIs
StatePublished - Aug 2021

Keywords

  • COVID-19
  • Spanish-speaking therapists
  • telehealth
  • telepsychology
  • underserved
  • virtual reality

Disciplines

  • Psychology

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