| Original language | American English |
|---|---|
| Journal | Journal of Business Strategies |
| Volume | 16 |
| State | Published - 1999 |
Disciplines
- Business
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Service Quality Perceptions in the Banking Industry: Major Dimensions
- Minjoon Jun
- , Robin T. Peterson
- , George A. Zsidisin
- , Bonnie F. Daily
Research output: Contribution to journal › Article › peer-review