| Original language | American English |
|---|---|
| Journal | Journal of Business Strategies |
| Volume | 16 |
| State | Published - 1999 |
Disciplines
- Business
Service Quality Perceptions in the Banking Industry: Major Dimensions
Minjoon Jun, Robin T. Peterson, George A. Zsidisin, Bonnie F. Daily
Research output: Contribution to journal › Article › peer-review