Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations

Mary Lacity; Erran Carmel; Joseph W. Rottman

doi:10.1109/MC.2011.377

Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations

Mary Lacity
, Erran Carmel
, Joseph W. Rottman

University of Missouri-St. Louis

Research output: Contribution to journal › Article › peer-review

Abstract

IT and business process outsourcing providers are building delivery centers in remote domestic locations for several reasons, including to access a more stable, lower-cost workforce and to fulfill social missions such as employing underprivileged or minority populations.

Original language	American English
Journal	IEEE Computer
Volume	44
DOIs	https://doi.org/10.1109/MC.2011.377
State	Published - Dec 1 2011

Disciplines

Computer Sciences
Information Security

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10.1109/MC.2011.377License: Unspecified

Cite this

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title = "Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations",

abstract = " IT and business process outsourcing providers are building delivery centers in remote domestic locations for several reasons, including to access a more stable, lower-cost workforce and to fulfill social missions such as employing underprivileged or minority populations.",

author = "Mary Lacity and Erran Carmel and Rottman, \{Joseph W.\}",

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N2 - IT and business process outsourcing providers are building delivery centers in remote domestic locations for several reasons, including to access a more stable, lower-cost workforce and to fulfill social missions such as employing underprivileged or minority populations.

AB - IT and business process outsourcing providers are building delivery centers in remote domestic locations for several reasons, including to access a more stable, lower-cost workforce and to fulfill social missions such as employing underprivileged or minority populations.

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M3 - Article

VL - 44

JO - IEEE Computer

JF - IEEE Computer

ER -

Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations

Abstract

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