Role Conflict and Role Ambiguity in Information Systems Design

K Joshi

doi:10.1016/0305-0483(89)90051-0

Role Conflict and Role Ambiguity in Information Systems Design

K Joshi

University of Missouri-St. Louis

Research output: Contribution to journal › Article › peer-review

Abstract

This paper examines the impact of information systems implementation on the social subsystem of organization. It presents theoretical support for the impact of IS design on role conflict and role ambigulty experienced by users of information systems. Results of an empirical survey are reported which evaluate the impact of information systems on RC/RA. The paper concludes with recommendations for systems design and training and skills required for systems analysts.

Original language	American English
Journal	Omega-international Journal of Management Science
Volume	17
DOIs	https://doi.org/10.1016/0305-0483(89)90051-0
State	Published - Jan 1 1989

Disciplines

Economics
Management Sciences and Quantitative Methods

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Cite this

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title = "Role Conflict and Role Ambiguity in Information Systems Design",

abstract = " This paper examines the impact of information systems implementation on the social subsystem of organization. It presents theoretical support for the impact of IS design on role conflict and role ambigulty experienced by users of information systems. Results of an empirical survey are reported which evaluate the impact of information systems on RC/RA. The paper concludes with recommendations for systems design and training and skills required for systems analysts. ",

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AB - This paper examines the impact of information systems implementation on the social subsystem of organization. It presents theoretical support for the impact of IS design on role conflict and role ambigulty experienced by users of information systems. Results of an empirical survey are reported which evaluate the impact of information systems on RC/RA. The paper concludes with recommendations for systems design and training and skills required for systems analysts.

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M3 - Article

VL - 17

JO - Omega-international Journal of Management Science

JF - Omega-international Journal of Management Science

ER -

Role Conflict and Role Ambiguity in Information Systems Design

Abstract

Disciplines

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