Project and Resource Optimization (PRO) for IT Service Delivery

Haitao Li; Cirpriano A. Santos

doi:10.1007/978-3-030-04726-9_14

Project and Resource Optimization (PRO) for IT Service Delivery

Haitao Li, Cirpriano A. Santos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Advances in Service Science - Proceedings of the 2018 INFORMS International Conference on Service Science
Editors	Hui Yang, Robin Qiu
Publisher	Springer Science and Business Media B.V.
Pages	139-150
Number of pages	12
ISBN (Print)	9783030047252
DOIs	https://doi.org/10.1007/978-3-030-04726-9_14
State	Published - 2019
Externally published	Yes
Event	INFORMS International Conference on Service Science, ICSS 2018 - Phoenix, United States Duration: Nov 3 2018 → Nov 3 2018

Publication series

Name	Springer Proceedings in Business and Economics
ISSN (Print)	2198-7246
ISSN (Electronic)	2198-7254

Conference

Conference	INFORMS International Conference on Service Science, ICSS 2018
Country/Territory	United States
City	Phoenix
Period	11/3/18 → 11/3/18

ASJC Scopus Subject Areas

General Business,Management and Accounting
General Economics,Econometrics and Finance

Keywords

Analytics
Data-driven
Mathematical programming
Project management
Resource management

Access to Document

10.1007/978-3-030-04726-9_14

Cite this

Li, H., & Santos, C. A. (2019). Project and Resource Optimization (PRO) for IT Service Delivery. In H. Yang, & R. Qiu (Eds.), Advances in Service Science - Proceedings of the 2018 INFORMS International Conference on Service Science (pp. 139-150). (Springer Proceedings in Business and Economics). Springer Science and Business Media B.V.. https://doi.org/10.1007/978-3-030-04726-9_14

Project and Resource Optimization (PRO) for IT Service Delivery. / Li, Haitao; Santos, Cirpriano A.
Advances in Service Science - Proceedings of the 2018 INFORMS International Conference on Service Science. ed. / Hui Yang; Robin Qiu. Springer Science and Business Media B.V., 2019. p. 139-150 (Springer Proceedings in Business and Economics).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Li, H & Santos, CA 2019, Project and Resource Optimization (PRO) for IT Service Delivery. in H Yang & R Qiu (eds), Advances in Service Science - Proceedings of the 2018 INFORMS International Conference on Service Science. Springer Proceedings in Business and Economics, Springer Science and Business Media B.V., pp. 139-150, INFORMS International Conference on Service Science, ICSS 2018, Phoenix, United States, 11/3/18. https://doi.org/10.1007/978-3-030-04726-9_14

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author = "Haitao Li and Santos, {Cirpriano A.}",

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Project and Resource Optimization (PRO) for IT Service Delivery

Publication series

Conference

ASJC Scopus Subject Areas

Keywords

Access to Document

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