@article{3a2e81b150a34ff6866d9f21e401ff4c,
title = "Optimizing the Labor Strategy of a Professional Service Firm",
author = "Haitao Li and Santos, \{Cipriano A.\} and Andrei Fuciec and Tere Gonzalez and Shelen Jain and Claudia Marquez and Christopher Mejia and Alex Zhang",
note = "A professional service firm often faces challenges in matching its available workforce with the demands for service delivery. In this paper, we coin the la",
year = "2018",
month = jan,
day = "1",
doi = "10.1109/tem.2018.2836960",
language = "American English",
journal = "IEEE Transactions on Engineering Management",
}