TY - CHAP
T1 - Mapping the IT Outsourcing Landscape: Review and Future Directions
AU - Lacity, Mary C.
AU - Khan, Shaji A.
AU - Yan, Aihua
AU - Willcocks, Leslie P.
N1 - During the past 20 years, a rich but diverse body of theoretical and empirical work has accumulated on information technology outsourcing (ITO).
PY - 2012/1/1
Y1 - 2012/1/1
N2 - During the past 20 years, a rich but diverse body of theoretical and empirical work has accumulated on information technology outsourcing (ITO). Researchers have studied ITO from over 20 theoretical perspectives — including theories from economics (e.g., Transaction Cost Economics, Agency Theory), strategy (e.g., Resource-Based View, Resource Dependency Theory), sociology (e.g., Relational Exchange Theory, Social Capital Theory, Innovation Diffusion) and natural sciences (e.g., Punctuated Equilibrium Theory) (Barney, 1991; Eisenhardt, 1989; Ekeh, 1974; Gould and Eldredge, 1977; Nahapiet and Ghosal, 1998; Pfeffer and Salancik, 1978; Rogers, 1983; Williamson, 1991). By appropriating so many theories, researchers have tested a large number of relationships between independent and dependent variables. Because of this diversity, findings from the overall body of empirical ITO literature have been difficult to summarize, analyse, and evaluate succinctly.
AB - During the past 20 years, a rich but diverse body of theoretical and empirical work has accumulated on information technology outsourcing (ITO). Researchers have studied ITO from over 20 theoretical perspectives — including theories from economics (e.g., Transaction Cost Economics, Agency Theory), strategy (e.g., Resource-Based View, Resource Dependency Theory), sociology (e.g., Relational Exchange Theory, Social Capital Theory, Innovation Diffusion) and natural sciences (e.g., Punctuated Equilibrium Theory) (Barney, 1991; Eisenhardt, 1989; Ekeh, 1974; Gould and Eldredge, 1977; Nahapiet and Ghosal, 1998; Pfeffer and Salancik, 1978; Rogers, 1983; Williamson, 1991). By appropriating so many theories, researchers have tested a large number of relationships between independent and dependent variables. Because of this diversity, findings from the overall body of empirical ITO literature have been difficult to summarize, analyse, and evaluate succinctly.
UR - https://link.springer.com/content/pdf/10.1057%2F9781137012296_2.pdf
U2 - 10.1057/9781137012296_2
DO - 10.1057/9781137012296_2
M3 - Chapter
BT - The New IT Outsourcing Landscape: From Innovation to Cloud Services
ER -