@article{1c84481c8cc34278893a4435d7d8cfd9,
title = "Global Outsourcing of Back Office Services: Lessons, Trends, and Enduring Challenges",
author = "Lacity, \{Mary C.\} and Willcocks, \{Leslie P.\} and Rottman, \{Joseph W.\}",
note = "The date on your computer is in the past. If your computer's clock shows a date before 1 Jan 1970, the browser will automatically forget the cookie. To fix this, set the correct time and date on your computer.",
year = "2008",
month = feb,
day = "22",
doi = "10.1108/17538290810857457",
language = "American English",
volume = "1",
journal = "Strategic Outsourcing: An International Journal",
}