Global Outsourcing of Back Office Services: Lessons, Trends, and Enduring Challenges

Mary C. Lacity; Leslie P. Willcocks; Joseph W. Rottman

doi:10.1108/17538290810857457

Global Outsourcing of Back Office Services: Lessons, Trends, and Enduring Challenges

Mary C. Lacity, Leslie P. Willcocks, Joseph W. Rottman

University of Missouri-St. Louis

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	Strategic Outsourcing: An International Journal
Volume	1
DOIs	https://doi.org/10.1108/17538290810857457
State	Published - Feb 22 2008

Disciplines

Economics
Marketing

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10.1108/17538290810857457License: Unspecified

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Global Outsourcing of Back Office Services: Lessons, Trends, and Enduring Challenges

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