Coughing Customer: The Interplay of the Behavioral Immune System and Emotional Labor of Frontline Workers

Matthew J. Aplin-Houtz, Mark G. Sanders, Emily K. Lane, Tracey Clark Jefferies

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)395-415
Number of pages21
JournalEmployee Responsibilities and Rights Journal
Volume35
Issue number3
DOIs
StatePublished - Sep 2023
Externally publishedYes

ASJC Scopus Subject Areas

  • Human Factors and Ergonomics
  • Organizational Behavior and Human Resource Management

Keywords

  • Behavioral Immune System
  • Cognitive Appraisal
  • Covid-19
  • Emotional Labor

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