@inbook{84cb75e461814b6d925ed8bc17ffeb6e,
title = "A Review of the IT Outsourcing Literature: Insights for Practice",
keywords = "Global IT, Management information system, Outsourcing, Relationship management, Strategies",
author = "Lacity, {Mary C.} and Khan, {Shaji A.} and Willcocks, {Leslie P.}",
note = "Publisher Copyright: {\textcopyright} Oxford University Press 2011. All rights reserved.",
year = "2011",
month = sep,
day = "2",
doi = "10.1093/oxfordhb/9780199580583.003.0022",
language = "English",
isbn = "9780199580583",
booktitle = "The Oxford Handbook of Management Information Systems",
publisher = "Oxford University Press",
}